The Brackenborough Hotel in Louth, and the Ashbourne Hotel in North Killingholme have become some of the first hotels in the area to take action to become “Dementia Friendly”.
Following training sessions with representatives from the Alzheimer’s Society, and investing in a few simple changes to make one of the guest bedrooms in each hotel “Dementia Friendly”, the hotels have now officially joined the national initiative and become part of the Dementia Action Alliance.
Ashley Lidgard, owner/director of Oak Ridge Hotels said “We have people of all ages and from all walks of life stay with us, and when we learned of this initiative we thought it was a great concept. If we can remove obstacles and making someone’s stay more comfortable then we will always try; dementia sufferers should have the same hotel experience as everyone else.”
To make a room suitable for those suffering dementia, some of the requirements include:
- Plain wallcoverings and flooring
- Coloured stickers on light switches and electrical sockets
- Coloured toilet paper instead of white, coloured toilet seat and coloured towels
- Clear signage throughout – for hot & cold taps, exits etc
- Clock that displays the time and date
Ashley continues “We were more than happy to put these changes in place, as well as be aware of other needs guests may have, such as not having white crockery on white linen in the bistro, or experiencing issues with plain, clear glassware. The training sessions for our customer-facing staff made us aware of the difficulties those with dementia may encounter, and providing guests are identified to us in advance, we are now able to make their stay as pleasant as possible. It is all about the little changes that can make a big difference.”
For more information or to make a booking for someone suffering from dementia, call the Brackenborough Hotel on 01507 60919 and ask to speak to dedicated “Dementia Friends Champion”, Kelly Anne Kay. For the Ashbourne Hotel, contact Amanda Penistone on 01469 541010 for specialist assistance.
For further information or advice on dementia, visit www.alzheimers.org.uk